For any laboratory to operate effectively, it needs to use the right external services. However, choosing the right ones isn’t always as easy as it sounds. When you break down each and every task a laboratory performs, and the tools and services required to make that work happen, it’s a lot more than you might initially think.
Here at NWI Group, one of the key services we provide is instrument calibration for laboratories. We also offer equipment sales and repair, ticking some of the necessary boxes any laboratory needs. But labs need to consider a range of different things, including:
- Lab monitoring
- Security
- Accreditation
- Instrument supply and repair
- Calibration services
- Training
- Plus, much more
Some of these services can be outsourced, while others can be done in-house. But when it comes to calibration services, there are plenty of reasons a laboratory prefers to hire external providers. So, let’s take a look at some of the important benefits a quality calibration services provider should deliver.
NATA accreditation
The National Association of Testing Authorities (NATA) is Australia’s recognised accreditation authority for laboratories and testing service providers. So, if you’re looking for a new calibration services provider, it’s crucial that they be NATA accredited under ISO 17025 – Standards Calibration Laboratory. Essentially, it means they are a trusted provider.
By having all of your instruments calibrated by a NATA-accredited provider, you can ensure that your results are accurate. Plus, you can prove to all stakeholders that your research and important work has been done using tools that are nationally recognised as being calibrated correctly.
Expertise
Like any service provider, you should expect that your calibration service has the appropriate expertise. This means offering a full and comprehensive suite of services that leaves you more time to focus on your lab’s work. For example, some laboratories choose to calibrate their own equipment, such as pipettes, balances, thermometers and other more ‘basic’ lab items. However, this is extremely time-consuming and takes time away from research work.
More complex equipment, such as electronic scales, spectrometers, and others, require more specialist calibration services. Ideally, if you need to look externally for complex calibrations, it probably makes sense to outsource all of your calibration work.
Working with your QMS
Most laboratories operate under a Quality Management System (QMS), which helps them attain the necessary accreditations and credibility in their industry. Because a lot of work goes into developing these QMSs, you need external service providers to understand and follow this. Working with experienced, accredited testing and calibration services is the best way to ensure that your QMS is not compromised.
Looking for comprehensive calibration services?
Whether you’re unhappy with your existing calibration service provider or you’ve done this work in-house until now, NWI would be happy to discuss your needs. We offer instrument sales and repair, calibration services and much more. To improve accuracy in your work, your instruments need regular calibration from a NATA-accredited provider. We can deliver all of that and much more, so please contact us today to discuss all of your laboratory needs.
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